Can't install flash on new Windows 8 notebook
I can't decide which I hate more -- Windows 8 or the new FireFox, as I feel like I have never seen a computer before trying to do things that used to be automatic.
When I enter a site that wants to show a flash video, I see just a big black box, without the message that I need to install a plug-in.
When I go to the site to manually install flash (get.adobe.com/flashplayer), it says that java is not enabled. But Java is enabled (with the miserable ask before using "feature"). I have already clicked on the little globe on this site and chosen to allow java at this site. But it still says that java is not enabled.
Flash works fine in Internet Explorer.
Chosen solution
i don't know why that setting was changed originally, but you can turn it back to the default like this: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named javascript.enabled. double-click it and change its value to true...
Read this answer in context 👍 1All Replies (5)
hello, i don't think that flash needs java for downloading (maybe javascript - which is a different technology, but that will be enabled by default in firefox anyway unless you use an addon like noscript).
if you continue having issues installing it, try to obtain the flash offline installer directly from http://www.adobe.com/products/flashplayer/distribution3.html (choose windows, Plugin-based browsers)
Philip -- thank you. You are correct that it is JavaScript that is needed, not Java. When I go to the site you posted, it takes me back to the get.adobe.com/flashplayer/ site that tells me that JavaScript is currently disabled in my browser.
How do I enable JavaScript? I don't have any add-ons to disable it.
Thanks,
DEave
could you go to firefox > help > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...
I see that Javascript is not enabled. How do I enable it?
Reset Firefox to its default state
If you're having major problems which you can't resolve, start fresh with only your essential information.
Troubleshooting Information
This page contains technical information that might be useful when you're trying to solve a problem. If you are looking for answers to common questions about Firefox, check out our support website.
Application Basics Name Firefox Version 26.0 Update History User Agent Mozilla/5.0 (Windows NT 6.3; rv:26.0) Gecko/20100101 Firefox/26.0 Profile Folder Enabled Plugins about:plugins Build Configuration about:buildconfig Crash Reports about:crashes Memory Use about:memory Extensions Name Version Enabled ID Adblock Plus 2.4 true {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Ant Video Downloader 2.4.7.15 true anttoolbar@ant.com DownloadHelper 4.9.21 true {b9db16a4-6edc-47ec-a1f4-b86292ed211d} Downloads Window 0.3.3 true {a7213cf2-fa1e-4373-88ff-255d0abd3020} Flash Video Downloader 4.0.8 true artur.dubovoy@gmail.com flv movies downloader 1.43 true flvmoviesdownloader@rzll Image Toolbar 0.6.14 true {A4732521-77D9-447E-A557-B279AC923F06} LastPass 2.0.20 true support@lastpass.com NetVideoHunter 1.15 true netvideohunter@netvideohunter.com Save Images 0.9.5 true LDSI_plashcor@gmail.com Show Picture 2.9 true LDshowpicture_plashcor@gmail.com CacheDownload 0.7.201310121020 false cachedownload@phigDR.projects Download Manager Tweak 0.9.8 false {F8A55C97-3DB6-4961-A81D-0DE0080E53CB} Flash and Video Download 1.46 false {bee6eb20-01e0-ebd1-da83-080329fb9a3a} Image Download Ⅱ 6.0.5 false imagedownload@Merci.chao Image Picker 1.8.1 false ImagePicker@topolog.org Test Pilot 1.2.3 false testpilot@labs.mozilla.com Important Modified Preferences Name Value browser.cache.disk.capacity 358400 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false browser.cache.disk.smart_size_cached_value 358400 browser.places.smartBookmarksVersion 4 browser.search.update false browser.sessionstore.max_tabs_undo 0 browser.sessionstore.max_windows_undo 0 browser.sessionstore.restore_on_demand false browser.sessionstore.resume_from_crash false browser.sessionstore.upgradeBackup.latestBuildID 20131205075310 browser.startup.homepage |http://my.yahoo.com/ browser.startup.homepage_override.buildID 20131205075310 browser.startup.homepage_override.mstone 26.0 browser.tabs.warnOnOpen false dom.mozApps.used true extensions.lastAppVersion 26.0 font.internaluseonly.changed false gfx.direct3d.last_used_feature_level_idx 0 javascript.enabled false network.cookie.prefsMigrated true places.database.lastMaintenance 1387765764 places.history.expiration.transient_current_max_pages 50679 plugin.disable_full_page_plugin_for_types application/pdf plugin.importedState true plugin.state.java 2 privacy.sanitize.migrateFx3Prefs true storage.vacuum.last.index 1 storage.vacuum.last.places.sqlite 1387680495 Graphics Adapter Description Intel(R) HD Graphics Adapter Drivers igdumdim32 igd10iumd32 igd10iumd32 Adapter RAM Unknown Device ID 0x0f31 Direct2D Enabled true DirectWrite Enabled true (6.3.9600.16384) Driver Date 8-28-2013 Driver Version 10.18.10.3286 GPU #2 Active false GPU Accelerated Windows 1/1 Direct3D 10 Vendor ID 0x8086 WebGL Renderer Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote false AzureCanvasBackend direct2d AzureContentBackend direct2d AzureFallbackCanvasBackend cairo AzureSkiaAccelerated 0 JavaScript Incremental GC true Accessibility Activated true Prevent Accessibility 0 Library Versions Expected minimum version Version in use NSPR 4.10.2 4.10.2 NSS 3.15.3.1 Basic ECC 3.15.3.1 Basic ECC NSSSMIME 3.15.3.1 Basic ECC 3.15.3.1 Basic ECC NSSSSL 3.15.3.1 Basic ECC 3.15.3.1 Basic ECC NSSUTIL 3.15.3.1 3.15.3.1
Modified
Seçilmiş Həll
i don't know why that setting was changed originally, but you can turn it back to the default like this: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named javascript.enabled. double-click it and change its value to true...