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Unable to change new tab setting

  • 3 cavab
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

mayakona
mayakona
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Without knowing how, whenever I open a new tab, it defaults to an unwanted page. I've just spent the last hour reading your forums. Nothing is working. Yes, I tried resetting browser.newtab.url among other suggestions. I'd love it if my tops sites appeared as tiles in a new tab, or at least my homepage. Suggestions?

Without knowing how, whenever I open a new tab, it defaults to an unwanted page. I've just spent the last hour reading your forums. Nothing is working. Yes, I tried resetting browser.newtab.url among other suggestions. I'd love it if my tops sites appeared as tiles in a new tab, or at least my homepage. Suggestions?

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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What is the current value of the browser.newtab.url pref?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

If you do not keep changes after a restart or otherwise have problems with preferences, see:

mayakona
mayakona Question owner
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The current value of browser.newtab.url is about:newtab

You suggest checking if one of the extensions or hardware is causing problems but don't advise on how to check that?

The add-ons appearance says Default 26.0

Thanks for your help!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can read the linked KB articles for more details.

You can use one of these to start Firefox in Safe Mode:

  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
  • On Mac, hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled

If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)