Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Can't install Add- ons

  • 3 cavab
  • 22 have this problem
  • 11 views
  • Last reply by cor-el

Harshith18
Harshith18
more options

I tried to install AdBlock Plus and NoScript Security Suite add ons. Both of these download.

In case of AdBlock , it says that it could not be installed because it could not match the add on firefox expected.

In case of NoScript , it says the same. Before it would say that it appears to be corrupt. Now I can't install even the Automatically Add add on . It says it appears to be corrupt.

Please help me.

Thanks in advance.

I tried to install AdBlock Plus and NoScript Security Suite add ons. Both of these download. In case of AdBlock , it says that it could not be installed because it could not match the add on firefox expected. In case of NoScript , it says the same. Before it would say that it appears to be corrupt. Now I can't install even the Automatically Add add on . It says it appears to be corrupt. Please help me. Thanks in advance.

All Replies (3)

philipp
philipp
  • Moderator
more options

hello Harshith18, please try to reset firefox (this will keep you bookmarks and passwords) and try again afterwards: Refresh Firefox - reset add-ons and settings

Harshith18
Harshith18 Question owner
more options

Sad to say that it didn't help.

It says that it could not be installed because it appears to be corrupt.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that anti-virus software is corrupting downloaded files or is interfering otherwise.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See: