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Add on task bar icon wont stay displayed

  • 4 cavab
  • 3 have this problem
  • 3 views
  • Last reply by ukdodger

ukdodger
ukdodger
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I've installed the lastest Firefox - Firefox Setup Stub 27.0.1 on my PC running Windows 7. I've installed the add on for gmail notifications and using the customise option dragged the gmail icon into the status bar at the top right hand of the screen. But when I close and reopen Firefox the Gmail icon isnt there. No matter how many times I drag it to the same position it is alway gone when I reopen Firefox.

Also the 'Enable/Disable' button for all my add ons isnt working. If I click 'Disable' it doesnt disable and the button stays showing 'Disable'.

I've installed the lastest Firefox - Firefox Setup Stub 27.0.1 on my PC running Windows 7. I've installed the add on for gmail notifications and using the customise option dragged the gmail icon into the status bar at the top right hand of the screen. But when I close and reopen Firefox the Gmail icon isnt there. No matter how many times I drag it to the same position it is alway gone when I reopen Firefox. Also the 'Enable/Disable' button for all my add ons isnt working. If I click 'Disable' it doesnt disable and the button stays showing 'Disable'.

Chosen solution

Hi ukdodger,

Thank you for contacting support.

Are you following these steps?

  1. Toolbars > Customize ...
  2. Select the icon and drop it to the toolbar
  3. See it stay, then click done?

I am sorry the preferences will not save. How to fix preferences that won't save try this article to see if the problem goes away.

Please post back to let us know, thank you.

Read this answer in context 👍 1

All Replies (4)

guigs
guigs
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Seçilmiş Həll

Hi ukdodger,

Thank you for contacting support.

Are you following these steps?

  1. Toolbars > Customize ...
  2. Select the icon and drop it to the toolbar
  3. See it stay, then click done?

I am sorry the preferences will not save. How to fix preferences that won't save try this article to see if the problem goes away.

Please post back to let us know, thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can also check for problems caused by a corrupted localstore.rdf file.

Do you have software like Advanced SystemCare that might reset some files to older versions to protect files against changes?

ukdodger
ukdodger Question owner
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Thanks for your help and thanks for the useful link which I've saved.

ukdodger
ukdodger Question owner
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Thanks for your help and for the link