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Sync between Nightly 30.0a1 and Firefox 27.0.1 not working

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  • 3 have this problem
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  • Last reply by cor-el

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Hello! Due to an HDD failure I had to set up my system from scratch. I installed the most recent version of Nightly as I had before the crash and I tried to sync that with my Firefox account. It accepted my account info and it says (in both browsers) that I am logged into my Firefox sync. I waited 24 hours and repeatedly hit the sync button (the arrows change to green for 2-3 seconds, then switch back to grey), but nothing happened so far.

Is there anything I could have missed or that I need to do?

Thanks in advance.

Hello! Due to an HDD failure I had to set up my system from scratch. I installed the most recent version of Nightly as I had before the crash and I tried to sync that with my Firefox account. It accepted my account info and it says (in both browsers) that I am logged into my Firefox sync. I waited 24 hours and repeatedly hit the sync button (the arrows change to green for 2-3 seconds, then switch back to grey), but nothing happened so far. Is there anything I could have missed or that I need to do? Thanks in advance.

All Replies (1)

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Did you select to use the New Sync version?

The new Sync version doesn't support Firefox versions other than Firefox 29 and 30, so you can't Sync to the current Firefox release once you have upgraded Sync.