We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The send icon is greyed out. This happened after a crash. Tried all the solutions suggested

  • 2 cavab
  • 1 has this problem
  • 1 view
  • Last reply by spudtu

more options

I was writing an e-mail and had just spell checked. Thunderbird crashed. When it came back up, the send icon is greyed out (as well as the spell check. I ran through all the help suggestions (including the profile removal). The computer I am having trouble with is Lion 10.7.5. I have it also on 10.6.8 (snow leopard). I am about to give up and start using this computer (10.8.5) for mail - pain in the ..... to have to move everything!

I was writing an e-mail and had just spell checked. Thunderbird crashed. When it came back up, the send icon is greyed out (as well as the spell check. I ran through all the help suggestions (including the profile removal). The computer I am having trouble with is Lion 10.7.5. I have it also on 10.6.8 (snow leopard). I am about to give up and start using this computer (10.8.5) for mail - pain in the ..... to have to move everything!

Chosen solution

Have a look and make sure your accounts still appear in the settings.

Tools menu > account settings.. It might be something is just rubbish following corruption caused by the crash, but I think it would be fairly obvious just scrolling through the account settings if they look like junk.

Read this answer in context 👍 2

All Replies (2)

more options

Seçilmiş Həll

Have a look and make sure your accounts still appear in the settings.

Tools menu > account settings.. It might be something is just rubbish following corruption caused by the crash, but I think it would be fairly obvious just scrolling through the account settings if they look like junk.

more options

Check to make sure you have an email address in the "TO:" box. Until there is an email address there, the Send button will be greyed out.

Gets me every time.