Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why does the get mail time out and then open messages the 2nd time

  • 1 cavab
  • 1 has this problem
  • 10 views
  • Last reply by Matt

more options

Most times when I open Thunderbird, it shows the bar on the bottom scrolling then stops with no messages downloaded from my server, then when I select get mail the next time, the messages will download. Sometimes when it doesn't download messages, I can go to my server at peakinternet mail and see I do have messages that haven't downloaded. Then I open Thunderbird again and they will download. ISP says it not the server. Thanks

Most times when I open Thunderbird, it shows the bar on the bottom scrolling then stops with no messages downloaded from my server, then when I select get mail the next time, the messages will download. Sometimes when it doesn't download messages, I can go to my server at peakinternet mail and see I do have messages that haven't downloaded. Then I open Thunderbird again and they will download. ISP says it not the server. Thanks

All Replies (1)

more options

Try disabling email scanning in your anti virus program. See if that helps. I think it will.