Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

I keep getting "free downloads" for various video players, games; are these virus or legitimate?

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by philipp

chefwayne
chefwayne
more options

I keep getting "free downloads" for various video players, games; are these viruses or legitimate? They take up the whole screen and appear without warning. I keep having to delete them and sometimes they persist until I sign out and reboot.

I keep getting "free downloads" for various video players, games; are these viruses or legitimate? They take up the whole screen and appear without warning. I keep having to delete them and sometimes they persist until I sign out and reboot.

All Replies (1)

philipp
philipp
  • Moderator
more options

hello, those might be triggered by adware on your pc. please try these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner.
  4. update your plugins (some of them are out-dated & have security vulnerabilities that are actively exploited on the web).

Troubleshoot Firefox issues caused by malware