Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot get the advanced panel to come up in Options: Help!

more options

I go to options. Click on advanced and nothing happens.

I go to options. Click on advanced and nothing happens.

All Replies (2)

more options

This could be a problem caused by an extension (possibly Advanced SystemCare)

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
more options

Also, if the last panel you used was Applications, you may need to wait for the list to load completely before you can change to another panel.