Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Why can't I bcc my emails anymore?

  • 4 cavab
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

hesslerjb
hesslerjb
more options

Ever since you upgraded my Mozilla home page, I have had nothing but problems. At first only a few of my bookmarks appeared, but after a few weeks, they all began to show. However, I can't send bcc emails and of the emails I do wish to forward, my messages to prior forwarded emails show up on each additional forwarded email. This is not an improvement.

Ever since you upgraded my Mozilla home page, I have had nothing but problems. At first only a few of my bookmarks appeared, but after a few weeks, they all began to show. However, I can't send bcc emails and of the emails I do wish to forward, my messages to prior forwarded emails show up on each additional forwarded email. This is not an improvement.

All Replies (4)

the-edmeister
the-edmeister
  • Moderator
more options

Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail". Please seek support from your service provider or a forum for that service.

hesslerjb
hesslerjb Question owner
more options

Before Yahoo upgraded this last time, I was able to use bcc emails using Firefox and now I can't. Also, I have access to Explorer and bcc emails don't work on that either. Since I used to be able to use this feature before Yahoo upgraded (some upgrade) and now I can't, I don't understand why it is my browser's problem and not Yahoo. B

hesslerjb
hesslerjb Question owner
more options

Before Yahoo upgraded this last time, I was able to use bcc emails using Firefox and now I can't. Also, I have access to Explorer and bcc emails don't work on that either. Since I used to be able to use this feature before Yahoo upgraded (some upgrade) and now I can't, I don't understand why it is my service provider's problem and not Yahoo. B

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems with the places.sqlite database file in the Firefox profile folder.

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.