Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

After your upgrade my Pinterest account not functioning well: pin box does not open large enough and Pinterest no longer warning of duplicate pin.

  • 2 cavab
  • 9 have this problem
  • 1 view
  • Last reply by pacearly

pacearly
pacearly
more options

Two things happened on the day you did the upgrade to 28.0: 1 - The upgrade 1 - I got a message from this site: http://barisderin.com/?p=1861

Now when I try to Pin something from a web page - Twitter for example, the Pin box doesn't open wide enough for me to click on 'Pin' - I have to stretch it both ways AND when I try to Pin something I have already Pinned, Pinterest doesn't warn me that it's a duplicate.

I can stretch the box, tho' it's annoying that I have to - but I no longer trust that the Pin is not a duplicate, from another website OR from inside Pinterest as well. If I can't Pin on Pinterest.com - it's useless to me.

I would like to point out that Pinning is just fine on the iPad - with the App - I don't use Safari tabs to Pin - and I can't Pin from App to App so not sure if the box opens wide enough, but it does tell me that I'm Pinning a duplicate.

I Pin a lot from outside of Pinterest so I'm really finding these two situations to be a problem. Sure hope you can solve it!

One other thing I'm not sure of - is where that site came from telling me that my Pinterest Button had been updated successfully - is that part of your upgrade? I did nothing more than read the page and save the URL. It was on my screen when I came back to the PC after turning it on.

Thanks for any help you can give me!

Donna Olson

Two things happened on the day you did the upgrade to 28.0: 1 - The upgrade 1 - I got a message from this site: http://barisderin.com/?p=1861 Now when I try to Pin something from a web page - Twitter for example, the Pin box doesn't open wide enough for me to click on 'Pin' - I have to stretch it both ways AND when I try to Pin something I have already Pinned, Pinterest doesn't warn me that it's a duplicate. I can stretch the box, tho' it's annoying that I have to - but I no longer trust that the Pin is not a duplicate, from another website OR from inside Pinterest as well. If I can't Pin on Pinterest.com - it's useless to me. I would like to point out that Pinning is just fine on the iPad - with the App - I don't use Safari tabs to Pin - and I can't Pin from App to App so not sure if the box opens wide enough, but it does tell me that I'm Pinning a duplicate. I Pin a lot from outside of Pinterest so I'm really finding these two situations to be a problem. Sure hope you can solve it! One other thing I'm not sure of - is where that site came from telling me that my Pinterest Button had been updated successfully - is that part of your upgrade? I did nothing more than read the page and save the URL. It was on my screen when I came back to the PC after turning it on. Thanks for any help you can give me! Donna Olson

Chosen solution

Hi pacearly,

Thank you for your question I understand that when you try to pin a site, the pin window does not open wide enough for you to click the pin button. This sounds annoying. I also understand that duplicates are no longer detected when you try to pin some websites. I also understand that this function is working in safari, but not Firefox.

This sounds like a job for the Web Compatibility Team. This team is dedicated to helping the Firefox browser render websites like they are supposed to. Please try a new profile to make sure it is not a preference that is blocking this functionality on this site by Profile Manager - Create, remove or switch Firefox profiles If it still happens please add your description of the problem and a log capture or screenshot of the webpage at this site: http://dev.webcompat.com If you have any other questions about this we are happy to help.

For more information on troubleshooting addons: Thunderbird add-ons - frequently asked questions

Read this answer in context 👍 2

All Replies (2)

guigs
guigs
more options

Seçilmiş Həll

Hi pacearly,

Thank you for your question I understand that when you try to pin a site, the pin window does not open wide enough for you to click the pin button. This sounds annoying. I also understand that duplicates are no longer detected when you try to pin some websites. I also understand that this function is working in safari, but not Firefox.

This sounds like a job for the Web Compatibility Team. This team is dedicated to helping the Firefox browser render websites like they are supposed to. Please try a new profile to make sure it is not a preference that is blocking this functionality on this site by Profile Manager - Create, remove or switch Firefox profiles If it still happens please add your description of the problem and a log capture or screenshot of the webpage at this site: http://dev.webcompat.com If you have any other questions about this we are happy to help.

For more information on troubleshooting addons: Thunderbird add-ons - frequently asked questions

pacearly
pacearly Question owner
more options

Thanks for your reply and help - actually, tho' they didn't say, I think it was the Pinterest site that had the problem cause all working fine now.

My main concern was the message I got from http://barisderin.com/?p=1861 telling me that my Pinterest button updated successfully at the same time that my Firefox updated - and then the button didn't work.

Have no idea where it came from or if it was connected to Mozilla or not but happy to say I'm happily pinning away!