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This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

My RealPlayer is not downloading videos anymore on Firefox 28. My Realplayer plug in is no longer seen in my extensions section either. How can I fix this ?

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  • Last reply by guigs

hannon1
hannon1
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My RealPlayer download feature (the button that appears on top of a video to allow a download) was working fine until a few days ago, when I installed the latest Flash player update (12 something). Now, my Real Player does not work, at all. In fact, when I looked for the Real Player plug in in my 'Extensions' folder, it was not there (though it is listed in my 'Plug In' section). How can I get my Real Player download to work again, as well as have it return to my 'Extensions' section ? Thanks, Gary

My RealPlayer download feature (the button that appears on top of a video to allow a download) was working fine until a few days ago, when I installed the latest Flash player update (12 something). Now, my Real Player does not work, at all. In fact, when I looked for the Real Player plug in in my 'Extensions' folder, it was not there (though it is listed in my 'Plug In' section). How can I get my Real Player download to work again, as well as have it return to my 'Extensions' section ? Thanks, Gary

All Replies (1)

guigs
guigs
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Thank you for your question, and apologies for the delay. I have found some more information that may help answer your question. Below is the current knowledge base article that has what we know about the RealPlayer extension and add on:

Alternative download videos

Please post back letting us know if this helps.