Firefox crashes
I am still waiting on some help with these crashes.....I already sent this yesterday....here are the lastest bp crashes:
bp-117b46c1-0006-4c59-82a4-7ae132140328 3/28/2014 6:35 PM bp-ca758ba3-573f-4c77-b194-eeed52140327 3/27/2014 12:31 PM bp-95e5cb7b-803a-4577-b127-28caa2140326 3/26/2014 5:14 PM bp-b5d82d10-ec4a-4e34-9d62-93ab62140326 3/26/2014 11:19 AM bp-3f7f26e5-b1d6-4cf2-8112-f75812140325 3/25/2014 3:36 PM bp-a853189d-17f8-41c2-8679-41b5d2140325 3/25/2014 9:12 AM bp-ad86aa61-41cb-4f82-8f91-876be2140324 3/24/2014 2:17 PM bp-d6a2307a-454d-45be-9e85-255bf2140324 3/24/2014 8:48 AM bp-64d50555-9132-4bff-95e0-acb6a2140322 3/22/2014 10:47 AM bp-0a51d5d3-9f74-4d93-b03c-dc9072140321 3/21/2014 11:46 AM bp-e4d188cd-705a-41fa-84e8-7e2812140320 3/20/2014 2:13 PM
All Replies (2)
Just looking very quickly one of those crashes relates to Trusteer Rapport software. Try to update that and if that does not help temporarily disable it.
I note that was a crash whilst using Firefox 27. You are likely to need to update the Trusteer software each time Firefox upgrades.
You also apparently have Crashes for other reasons. Can I ask you as a troubleshooting step to try in Firefox's safemode and with all plugins disabled. If you get crashes again then please post two or three of the new CrashIDs from such crashes.
- Diagnose Firefox issues using Troubleshoot Mode
- Disable or remove Add-ons_how-to-uninstall-plugins
For forum cross refferencing purposes
- One of your Reports for CrashID bp-117b46c1-0006-4c59-82a4-7ae132140328
- Crash Signature: ScanRope
- Related bugs include Bug 903318 - crash in js::GCMarker::processMarkStackTop with Trusteer Rapport 3.5.1302.54
I'm not seeing any evidence that you have Trusteer.
A lot of crash reports show a rather high memory usage and some reports are about out-of-memory (OOM) issues, so it is more likely a memory usage issue.