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Why can't I print embedded images in a Thunderbird E-mail? I just get blank boxes for the images.

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  • 3 have this problem
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  • Last reply by sfhowes

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I am a copyeditor who receives feedback from my clients re: manuscripts I have edited. They will often sent e-mails that include small screen captures from parts of their style guide or screen captures of the proof that is in question (small sections, like a paragraph or an equation, or a header that needs to be coded/styled differently for HTML). Now, I can see these fine in the e-mail, but when I go to print them out for my reference binder, the embedded images don't print.

Mozilla, I need these to print; they are quite important to my job.

To keep my e-mail from becoming too bloated, I save these important style issue e-mails into a folder on my desktop I call "Print out for binder", queuing them for the day I can print a bunch of them out and arrange them according to subject matter.

Problem is, they are useless if they don't include these illustrative screen captures; blank boxes are worthless to the context.

It is not my printer that is the problem. if I receive a Word doc with these screen captures, they print fine. But if I try to print from T-Bird, no go. Help. (I can't save these e-mails as Word docs either, which might solve the problem; the only options in T-Bird are "Save as file" or "Save as template".)

Thunderbird is a powerful e-mail program, and one I have been using for over a decade. Why can't it perform this function? Please help. Or point me to an add-on. I haven't been able to find one that addresses this seemingly straightforward, common, and simple problem.

I am a copyeditor who receives feedback from my clients re: manuscripts I have edited. They will often sent e-mails that include small screen captures from parts of their style guide or screen captures of the proof that is in question (small sections, like a paragraph or an equation, or a header that needs to be coded/styled differently for HTML). Now, I can see these fine in the e-mail, but when I go to print them out for my reference binder, the embedded images don't print. Mozilla, I need these to print; they are quite important to my job. To keep my e-mail from becoming too bloated, I save these important style issue e-mails into a folder on my desktop I call "Print out for binder", queuing them for the day I can print a bunch of them out and arrange them according to subject matter. Problem is, they are useless if they don't include these illustrative screen captures; blank boxes are worthless to the context. It is not my printer that is the problem. if I receive a Word doc with these screen captures, they print fine. But if I try to print from T-Bird, no go. Help. (I can't save these e-mails as Word docs either, which might solve the problem; the only options in T-Bird are "Save as file" or "Save as template".) Thunderbird is a powerful e-mail program, and one I have been using for over a decade. Why can't it perform this function? Please help. Or point me to an add-on. I haven't been able to find one that addresses this seemingly straightforward, common, and simple problem.

All Replies (1)

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When you select File(or AppMenu/Print)/Print Preview, do the images appear? Do the images print if you check 'Print background (colors & images)' under File/Page Setup? I don't have any problems printing a message with an embedded image, at least to an xps file.

I devised a workaround that might help, failing a real solution: install unMHT in both TB and Firefox, and then File/Save As MHT in TB. Open the mht file in Firefox, and Print.