Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

I am having to install tbird again on a new system, I copied and backup-ed my previous emails. When I view my copies and/or restored email files are empty. Why?

  • 3 cavab
  • 2 have this problem
  • 6 views
  • Last reply by Matt

triman
triman
more options

I am having to install tbird again on a new system, I copied and backup-ed my previous emails. When I view my copies and/or restored email files they are empty, nothing is displayed and the window shows message of being empty. I an sure of the backup and of my copy/paste steps. Where and/or what has happened to my emails? I also searched each disk and all files for email extensions (*.mozmsgs and *.sbd and *.sbf) with no results. I can not find a way to restore over 10 years worth of very important emails. Can someone please help me recover what I know is their? All my emails in Seamonkey are on another system (the one I replaced with new win7 pro 64 i7 based system) and all the emails I had in tbird, before having to reinstall everything on new system due to something that happened to the os, are the copied and backup-ed files that are showing empty. Prior to new install all old Seamonkey emails transferred to tbird and all the tbird emails prior were their and were the copied/backup-ed files showing empty now. This is turning into my worst experience and nightmare in over 25 years of systems. I am really lost on this one. please help....

I am having to install tbird again on a new system, I copied and backup-ed my previous emails. When I view my copies and/or restored email files they are empty, nothing is displayed and the window shows message of being empty. I an sure of the backup and of my copy/paste steps. Where and/or what has happened to my emails? I also searched each disk and all files for email extensions (*.mozmsgs and *.sbd and *.sbf) with no results. I can not find a way to restore over 10 years worth of very important emails. Can someone please help me recover what I know is their? All my emails in Seamonkey are on another system (the one I replaced with new win7 pro 64 i7 based system) and all the emails I had in tbird, before having to reinstall everything on new system due to something that happened to the os, are the copied and backup-ed files that are showing empty. Prior to new install all old Seamonkey emails transferred to tbird and all the tbird emails prior were their and were the copied/backup-ed files showing empty now. This is turning into my worst experience and nightmare in over 25 years of systems. I am really lost on this one. please help....

All Replies (3)

Zenos
Zenos
more options

Did you copy your entire profile, or have you been trying to cherry pick specific files?

https://support.mozilla.org/en-US/kb/profiles-tb

triman
triman Question owner
more options

I copied the disk home name (Windows) for C and D entire drive contents. I have a complete copy of C and D and a Retrospect BackUp of both C and D. There should be no reason for anything to be missing, all copied all should be available. I did not pick any file other than the entire disk file.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Are you saying you split your profile between C and D drive, perhaps through specifying a location in the account settings.

BTW. 

 *.mozmsgs useless duplicate files created for windows search integration.  Simply wasted space on the disk.

*.sbd a folder indicating the presence of a sub folder (contains no mail at all.

*.sbf    (I don't know that one.

*.msf  an index of mail.  contains tags, but otherwise useless and will be recreated when the mail is loaded in Thunderbird so it can display the mail list.
*.  that is no file extension.  You mail in files with the same name as the folders they came from.

Modified by Matt