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Mavericks 10.9.2 crashes when using the latest version of FF. Installed twice.

  • 4 cavab
  • 3 have this problem
  • 2 views
  • Last reply by nafmarcus

nafmarcus
nafmarcus
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My machine literally crashes within a few minutes of starting the latest version of FF. I deleted the installation and re-installed and the behavior repeated itself. The machine does not crash immediately upon starting FF. I can't tell you exactly what I do that causes the crash because after the 8 the time, I don't really want to restart FF.

My machine literally crashes within a few minutes of starting the latest version of FF. I deleted the installation and re-installed and the behavior repeated itself. The machine does not crash immediately upon starting FF. I can't tell you exactly what I do that causes the crash because after the 8 the time, I don't really want to restart FF.

All Replies (4)

Moses
Moses
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Can you give me your crash reports?

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Do you mean that Windows crashes and not Firefox?

What does it say in the Windows Event log?

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.

nafmarcus
nafmarcus Question owner
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I have a macbook pro running mavericks 10.9.2. The mac crashes, OS and all and the machine has to reboot.

nafmarcus
nafmarcus Question owner
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Sorry it's taken so long but I'm always afraid to start FF because my mac crashes. Here you go although all of these are from February so not sure these are relevant.. bp-d91714f6-0972-4ab8-8f64-0e90d2140227 bp-ceb2a963-f49d-4d1b-926b-fab882140217 F1E95E78-9B34-49C3-98C6-2DDD160AB42D