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Firefox shows ONLY TEXT...have tried all suggestions and NO help.

  • 7 cavab
  • 1 has this problem
  • 47 views
  • Last reply by Kam

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have Reset, Uninstalled, Reinstalled, gotten rid of ALL other options...followed ALL advice can find on your site and it STILL DOES TEXT Application Basics


Name: Firefox Version: 29.0.1 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: Anti-Banner Version: 13.0.2.653 Enabled: false ID: anti_banner@kaspersky.com

Name: avast! Online Security Version: 9.0.2018.95 Enabled: false ID: wrc@avast.com

Name: Content Blocker Version: 13.0.2.653 Enabled: false ID: content_blocker@kaspersky.com

Name: Kaspersky URL Advisor Version: 13.0.2.653 Enabled: false ID: url_advisor@kaspersky.com

Name: Safe Money Version: 13.0.2.653 Enabled: false ID: online_banking@kaspersky.com

Name: Skype Click to Call Version: 7.1.15383.6004 Enabled: false ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}

Name: Virtual Keyboard Version: 13.0.2.653 Enabled: false ID: virtual_keyboard@kaspersky.com

Important Modified Preferences


browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.places.smartBookmarksVersion: 6 browser.sessionstore.upgradeBackup.latestBuildID: 20140506152807 browser.startup.homepage_override.buildID: 20140506152807 browser.startup.homepage_override.mstone: 29.0.1 extensions.lastAppVersion: 29.0.1 gfx.direct3d.last_used_feature_level_idx: 0 network.cookie.prefsMigrated: true places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 4

Graphics


Adapter Description: Intel(R) HD Graphics Family Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32 Adapter RAM: Unknown ClearType Parameters: D [ Gamma: 2200 Pixel Structure: R ] D [ Gamma: 2400 Pixel Structure: R ] Device ID: 0x0102 DirectWrite Enabled: false (6.2.9200.16571) Driver Date: 12-15-2011 Driver Version: 8.15.10.2598 GPU #2 Active: false GPU Accelerated Windows: 0/3 Basic Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.3 Version in use: 4.10.3

NSS Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC

NSSSMIME Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC

NSSSSL Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC

NSSUTIL Expected minimum version: 3.16 Version in use: 3.16

have Reset, Uninstalled, Reinstalled, gotten rid of ALL other options...followed ALL advice can find on your site and it STILL DOES TEXT Application Basics ------------------ Name: Firefox Version: 29.0.1 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0 Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Name: Anti-Banner Version: 13.0.2.653 Enabled: false ID: anti_banner@kaspersky.com Name: avast! Online Security Version: 9.0.2018.95 Enabled: false ID: wrc@avast.com Name: Content Blocker Version: 13.0.2.653 Enabled: false ID: content_blocker@kaspersky.com Name: Kaspersky URL Advisor Version: 13.0.2.653 Enabled: false ID: url_advisor@kaspersky.com Name: Safe Money Version: 13.0.2.653 Enabled: false ID: online_banking@kaspersky.com Name: Skype Click to Call Version: 7.1.15383.6004 Enabled: false ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} Name: Virtual Keyboard Version: 13.0.2.653 Enabled: false ID: virtual_keyboard@kaspersky.com Important Modified Preferences ------------------------------ browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.places.smartBookmarksVersion: 6 browser.sessionstore.upgradeBackup.latestBuildID: 20140506152807 browser.startup.homepage_override.buildID: 20140506152807 browser.startup.homepage_override.mstone: 29.0.1 extensions.lastAppVersion: 29.0.1 gfx.direct3d.last_used_feature_level_idx: 0 network.cookie.prefsMigrated: true places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 4 Graphics -------- Adapter Description: Intel(R) HD Graphics Family Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32 Adapter RAM: Unknown ClearType Parameters: D [ Gamma: 2200 Pixel Structure: R ] D [ Gamma: 2400 Pixel Structure: R ] Device ID: 0x0102 DirectWrite Enabled: false (6.2.9200.16571) Driver Date: 12-15-2011 Driver Version: 8.15.10.2598 GPU #2 Active: false GPU Accelerated Windows: 0/3 Basic Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.3 Version in use: 4.10.3 NSS Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC NSSSMIME Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC NSSSSL Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC NSSUTIL Expected minimum version: 3.16 Version in use: 3.16

All Replies (7)

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Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

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Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.


If images are missing then check that you do not block images from some domains.

  • Press the F10 key or tap the Alt key to bring up the hidden Menu bar.

Check the permissions for the domain in the currently selected tab in "Tools > Page Info > Permissions"

Check "Tools > Page Info > Media" for blocked images

  • Select the first image link and use the cursor Down key to scroll through the list.
  • If an image in the list is grayed and "Block Images from..." has a checkmark then remove this checkmark to unblock images from this domain.

Make sure that you do not block (third-party) images, the permissions.default.image pref on the about:config page should be 1.


Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.

Make sure that you allow pages to choose their own colors.

  • Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

Note that these settings affect background images.

See also:


There are extensions like Adblock Plus (Firefox/Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images and other content.

See also:

Modified by cor-el

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to use this site i'm using Chrome bec it works...unlike firefox...

thanks for help!

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sorry...must have replied in wrong place

thank you for help

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as far as i can understand...i've tried all suggestions and found NO problems.

there are NO add-ons at this time...got rid of everything to try to make it work

here are 2 screenshots: 1 from Chrome that works and 1 from Firefox that does NOT work

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Did you check the date and time on the computer as that has been reported as a possible cause of this issue (checking for expired certificates via OCSP fails)?

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Right click on Desktop 's Firefox icon > Shortcut > Target > Add some text

"C:\Program Files (x86)\Mozilla Firefox 29 US\firefox.exe" -profile test -no-remote (see attatched image)

Then run it

Modified by Kam