youtube and download helper

As of Monday 20 January 2025. Youtube have done it again. Download Helper does not pick up on the video that I am watching and wish to download. This is only with youtube… (read more)

As of Monday 20 January 2025. Youtube have done it again. Download Helper does not pick up on the video that I am watching and wish to download. This is only with youtube! Since about November I have had to fiddle with what I was watching as youtube would not pick up on the video showing. I had to click on another video, then go back to the first video and the correct url would be there and I could download it. I had to do this for every video.

Asked by milldean42 1 hour ago

Last reply by James 46 minutes ago

gliches on videos and no sound

Hello mozilla support team I am Gina I have this problem for about two or three weeks now.I try to watch videos on mozzila firefox and I get gliches and sound dose'nt wor… (read more)

Hello mozilla support team I am Gina I have this problem for about two or three weeks now.I try to watch videos on mozzila firefox and I get gliches and sound dose'nt work.I don't have those problems on vivaldi at least at this moment. I realy hope you can solve those issues. Kind Regads! Gina Monica Ciuca

Asked by Gina Monica Ciuca 17 hours ago

Last reply by jonzn4SUSE 4 hours ago

Trying to forward an email produces blank window

Guys, I am on TB 128.6.0esr (64-bit) and I am using TB since Netscape era (25 years now). Since last update, when I try to forward an email in my Sent box, it produces a… (read more)

Guys, I am on TB 128.6.0esr (64-bit) and I am using TB since Netscape era (25 years now).

Since last update, when I try to forward an email in my Sent box, it produces a blank window with only the subject filled-in. No content, no attachments.

I tried Repair to the box but it's still the same.

The problem happens with all recent mails but not with all older mails. For example, some older mails, sent e.g. one year ago, or more, when clicking forward, behave as expected, with content and attachments. Other ones, however, do not work and open as blank windows, as I explained.

It works always with "Forward as Attachment", but this is NOT what I want.

Has anyone faced this problem? Do you have any suggestions? Should I file a bug?

Please advise.

Thanks, Nick

Asked by Nikolaos Milas 1 day ago

Last reply by sfhowes 3 hours ago

Receive an error message when compacting a Thunderbird email account

I am receiving the following error message on a Win 11 desktop running Thunderbird 128.6.0.esr (64 bit): "The folder '[Gmail]/Trash on my.fr33.email@gmail.com' could not … (read more)

I am receiving the following error message on a Win 11 desktop running Thunderbird 128.6.0.esr (64 bit): "The folder '[Gmail]/Trash on my.fr33.email@gmail.com' could not be compacted because writing to the folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again." I do not have a folder [Gmail]/Trash on the gmail server. I also do not get this error on other Thunderbird clients running Win 10 or Win 11. I also do NOT get the error when I manually compact the my.fr33.email account, either at the account level or at the Gmail folder level. Once I acknowledge the error the system seems to run normally until is wants to automatically compact folders. Any suggestions will be appreciated. -- John Randle Knoxville, TN

Asked by johnprandle 2 days ago

Last reply by DavidGG 3 hours ago

Getting PR_CONNECT_RESET_ERROR on more sites

For the past few months, I've been getting this error and been searching for possible solutions. None of which have worked. I am also not using Kaspersky AV. With this, … (read more)

For the past few months, I've been getting this error and been searching for possible solutions. None of which have worked. I am also not using Kaspersky AV. With this, I'm asking if there's anything else I can do.

Here are the solutions I've tried: 1. Troubleshoot mode / disabling add ons 2. New profile 3. Clearing cache / cookies / dns 4. Changing "DNS over HTTPS" & proxy settings 5. Disabling firewall / AV / VPN 6. Chrome loads the site but I do not want to resort to this. Using developer mode browser does not work either for firefox.

Asked by dsicher 5 days ago

Last reply by jonzn4SUSE 4 hours ago

Sometimes emails are garbage in the message pane

Sometimes, one or two of my emails do not display properly in the Message Pane. Here is a small sample showing part of one message. Is there a way to fix this? I am using… (read more)

Sometimes, one or two of my emails do not display properly in the Message Pane. Here is a small sample showing part of one message. Is there a way to fix this? I am using TBird 102.15.1 (64-bit).

}=09@media only screen and (max-width: 480px){ =09=09body=2Ctable=2Ctd=2Cp=2Ca=2Cli=2Cblockquote{ =09=09=09-webkit-text-size-adjust:none !important; =09=09}

}=09@media only screen and (max-width: 480px){ =09=09body{ =09=09=09width:100% !important; =09=09=09min-width:100% !important; =09=09}

}=09@media only screen and (max-width: 480px){ =09=09.mcnRetinaImage{ =09=09=09max-width:100% !important; =09=09}

}=09@media only screen and (max-width: 480px){ =09=09.mcnImage{ =09=09=09width:100% !important; =09=09}

}=09@media only screen and (max-width: 480px){

09=09.mcnCartContainer=2C.mcnCaptionTopContent=2C.mcnRecContentContainer

2C.mcnCaptionBottomContent=2C.mcnTextContentContainer=2C.mcnBoxedTextCont

entContainer=2C.mcnImageGroupContentContainer=2C.mcnCaptionLeftTextContent= Container=2C.mcnCaptionRightTextContentContainer=2C.mcnCaptionLeftImageCon= tentContainer=2C.mcnCaptionRightImageContentContainer=2C.mcnImageCardLeftT= extContentContainer=2C.mcnImageCardRightTextContentContainer=2C.mcnImageCa= rdLeftImageContentContainer=2C.mcnImageCardRightImageContentContainer{ =09=09=09max-width:100% !important; =09=09=09width:100% !important; =09=09}

Asked by P Brixey 1 day ago

Last reply by Matt 4 hours ago

Removal of emails from "All Mail" in two different accounts

The following is a simplified representation of my Thunderbird (128.6.0esr (64-bit)) setup for controlling emails in my gmail account. Each account contains many emails a… (read more)

The following is a simplified representation of my Thunderbird (128.6.0esr (64-bit)) setup for controlling emails in my gmail account. Each account contains many emails and my plan was to transfer many of them to "Local Folders"

Local Folders (on external USB with over 16TB free space)

  Drafts        
  Junk               (empty)
  Trash
  Outbox           (empty)
  All Mail
     > Companies

... ...

     > ZEBRA-2
     Spam	  

abcxxx@gmail.com (on PC with limited free space)

  Inbox	  
     > Acquisitions

... ...

     > ZEBRA-1
     Drafts
     Sent Mail
     All Mail
     Spam
     Trash
     Important
     Starred 	  

I created filters for "Local Folders" and another set of filters for "abcxxx@gmail.com". These filters indeed send emails to the proper location. However, "All Mail" recovers the emails that are transfered and thus is unchanged (after some delay for the recovery process).

How can I setup Thunderbird such that the emails that are successfully filtered to the different accounts will be deleted from their "All Mail" folders?

Asked by Virgil Stokes 13 hours ago

Last reply by DavidGG 5 hours ago

i have download helper but it no longer seems to recognise you tube videos. I have paid £28.00 for a licence and can not use it. Can you tell me why

cna you tell me why Down load helper no longer seems to work. when I first open a pge the download icon appears in full colour and then fades to grey and won't recognise… (read more)

cna you tell me why Down load helper no longer seems to work. when I first open a pge the download icon appears in full colour and then fades to grey and won't recognise you tube videos is this something you can fix

Asked by s.shaw13 2 days ago

Last reply by James 6 hours ago