Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

When receiving emails, thunderbird will mark as junk, but will not move them to junk folder

  • 1 отговор
  • 5 имат този проблем
  • 6 изгледи
  • Последен отговор от pollti

pgod17
pgod17
more options

I now have 2 laptops where I use thunderbird for my email. I just bought the 2nd one, and downloaded thunderbird. everything seems to work fine, except that it will identify messages as junk like normal, but it will not move them to my junk folder. I have run junk mail controls on my email in the hopes that it will move the junk to the junk mail file, but it won't. I have reinstalled thunderbird, which does not help either.

This also causes my other laptop to not move the messages identified on this laptop as junk to the junk folder. So, on my other laptop I now need to run junk mail controls to get them in the folder, if they were downloaded on my new laptop first.

This has been going on for over a week.

I now have 2 laptops where I use thunderbird for my email. I just bought the 2nd one, and downloaded thunderbird. everything seems to work fine, except that it will identify messages as junk like normal, but it will not move them to my junk folder. I have run junk mail controls on my email in the hopes that it will move the junk to the junk mail file, but it won't. I have reinstalled thunderbird, which does not help either. This also causes my other laptop to not move the messages identified on this laptop as junk to the junk folder. So, on my other laptop I now need to run junk mail controls to get them in the folder, if they were downloaded on my new laptop first. This has been going on for over a week.

Избрано решение

Hi, that's something you can configure in Thunderbird's settings and account settings. I think https://support.mozilla.org/kb/thunderbird-and-junk-spam-messages#w_junk-filter-options will help to move the messages automatically.

Прочетете този отговор в контекста 👍 2

Всички отговори (1)

pollti
pollti
  • Locale Leader
more options

Избрано решение

Hi, that's something you can configure in Thunderbird's settings and account settings. I think https://support.mozilla.org/kb/thunderbird-and-junk-spam-messages#w_junk-filter-options will help to move the messages automatically.