Mozilla VPN payment
I paid for Mozilla VPN but I can't login so I can't use it
Всички отговори (3)
What do I do or who can I email?
Try to click Help in top right corner of the app and select Contact support. It should be the fastest.
Check also your subscription details on the https://accounts.firefox.com/ page.
Micheal said
What do I do or who can I email?
Well you could have posted your question using the Mozilla VPN form instead of posting a thread in the (desktop) Firefox section.
Here is the Knowledge Base for the Mozilla VPN product. https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn
If you prefer to get a refund instead of using Mozilla VPN then see https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn
Here is where you can get direct ticket support since Mozilla VPN is a subscription based product. https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn/form