Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

How can i stop firefox crashing, after about 5 minutes of use, typically with closing a tab?

  • 3 отговора
  • 5 имат този проблем
  • 14 изгледи
  • Последен отговор от cor-el

fiddlesticks91
fiddlesticks91
more options

Every time i close a tab, firefox crashes. This started happening about 2 days ago, and did not coincide with any updates or software installations. Sometimes firefox will crash justin regular use.

I have updated firefox, plugins, drivers and windows itself.

Every time i close a tab, firefox crashes. This started happening about 2 days ago, and did not coincide with any updates or software installations. Sometimes firefox will crash justin regular use. I have updated firefox, plugins, drivers and windows itself.

Всички отговори (3)

ideato
ideato
more options

Hello fiddlesticks91, can you paste the crash ID ? see :Get help fixing this crash

thank you

fiddlesticks91
fiddlesticks91 Задаващият въпроса
more options 
bp-9c9971a3-3ff5-451b-aba4-a8ac62130122  22/01/201310:51 PM
bp-06778e3c-b4a2-4036-a477-15ff82130122  22/01/201310:51 PM
bp-8cf9df41-9e93-4a27-956e-d6a792130122  22/01/201310:35 PM
bp-2e5ec092-0cfc-4b37-bc0b-7d5862130122  22/01/201310:15 PM
bp-8ceca606-acd7-4262-b4f8-2280f2130122  22/01/20139:56 PM
bp-61c16ec6-8e03-4146-ae4e-5c3432130122  22/01/20136:40 PM
bp-2dbc2334-9908-4355-8f22-0bd322130121  22/01/201312:22 AM

Променено на от cor-el

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The crashes are caused by Norton software like Norton Confidential or Norton Identity Safe as can be seen by the coFFPlgn.dll or couictlr.dll in the crash signature of the crash report (bug 783369).

You can disable Norton extensions/toolbars in Firefox to see if that helps.

Tyler Downer ([/user/633449]), a Mozilla Employee and SUMO Administrator, is looking for users who can help to look into these crashes and they can contact him via a PM.