Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

BBC iPlayer won't play on Firefox but will on Chrome! Why?

  • 2 отговора
  • 6 имат този проблем
  • 1 изглед
  • Последен отговор от guigs

grahamt
grahamt
more options

When I try to play BBC iPlayer on my Sony Xperia Z1 Compact, I get the message on the BBC iPlayer website, "Your device is not able to support BBC iPlayer", despite this device being listed in the supported devices. However, if I try to use BBC iPlayer in Google Chrome on the same device, it works perfectly.

Why?

When I try to play BBC iPlayer on my Sony Xperia Z1 Compact, I get the message on the BBC iPlayer website, "Your device is not able to support BBC iPlayer", despite this device being listed in the supported devices. However, if I try to use BBC iPlayer in Google Chrome on the same device, it works perfectly. Why?

Всички отговори (2)

guigs
guigs
more options

Hi grahamt,

After testing on a few devices, it is true that currently the BBC iplayer is not compatible with this device. It does however work on tablets. http://iplayerhelp.external.bbc.co.uk.../mediaplayerfaq

It does look like however they are moving to an android app solution, please see the video player in the Play Store.

Let us know if this helps!

Cheers,

Rachel

guigs
guigs
more options

Also they are working on this issue in Bug 775919 - BBC iPlayer does not detect the Firefox UA. Please check that for updates and progress.