Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why are the address bar and new tabs not working?

  • 1 reply
  • 10 have this problem
  • 1 view
  • Last reply by cor-el

more options

When I try to press enter after I type in a site it will not go to the site and when I click the new tab button or press control+t the new tab isn't showing up either, although the new window works but I still cannot go to any site without using the Google search bar.

I just updated my Firefox today to 29.0 and I'm on Windows 8.0 on a HP laptop. Before updating, the browser was working just fine.

When I try to press enter after I type in a site it will not go to the site and when I click the new tab button or press control+t the new tab isn't showing up either, although the new window works but I still cannot go to any site without using the Google search bar. I just updated my Firefox today to 29.0 and I'm on Windows 8.0 on a HP laptop. Before updating, the browser was working just fine.

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem

Read this answer in context 👍 2

All Replies (1)

more options

Chosen Solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem