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Flash player problem

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Moses

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When I am trying to play video,s on YouTube or stream sports channels on my laptop I can't as the flash player keeps crashing, I have the latest Firefox and flash player installed and I have tried all the troubleshooting but to no avail please help fix this issue. Cheers

When I am trying to play video,s on YouTube or stream sports channels on my laptop I can't as the flash player keeps crashing, I have the latest Firefox and flash player installed and I have tried all the troubleshooting but to no avail please help fix this issue. Cheers

Chosen solution

Hi,

What have you tried? Have you tried disabling protected mode or disabling hardware acceleration in Flash?

It seems like you're posting this from an Android device running 29.0. Is this issue present in Firefox Desktop or Firefox for Android?

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Chosen Solution

Hi,

What have you tried? Have you tried disabling protected mode or disabling hardware acceleration in Flash?

It seems like you're posting this from an Android device running 29.0. Is this issue present in Firefox Desktop or Firefox for Android?