FF 30.0: Firefox do not stop, parent.lock and process is still there.
My Data:
Application Basics
Name: Firefox Version: 30.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: NoScript Version: 2.6.8.28 Enabled: true ID: {73a6fe31-595d-460b-a920-fcc0f8843232}
Name: Troubleshooter Version: 1.1a Enabled: true ID: troubleshooter@mozilla.org
Important Modified Preferences
browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.places.smartBookmarksVersion: 7 browser.privatebrowsing.autostart: true browser.sessionstore.upgradeBackup.latestBuildID: 20140605174243 browser.startup.homepage_override.buildID: 20140605174243 browser.startup.homepage_override.mstone: 30.0 dom.mozApps.used: true extensions.lastAppVersion: 30.0 gfx.direct2d.disabled: true gfx.direct3d.last_used_feature_level_idx: 0 layers.acceleration.disabled: true network.cookie.prefsMigrated: true places.database.lastMaintenance: 1402680066 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.flash: 0 plugin.state.java: 0 plugin.state.npctrl: 0 plugin.state.npdeployjava: 0 plugin.state.npgoogleupdate: 0 plugin.state.npnv3dv: 0 plugin.state.npnv3dvstreaming: 0 plugin.state.npovshelper: 0 plugin.state.nppdfxcviewnpplugin: 0 plugin.state.npspwrap: 0 plugin.state.npvlc: 0 privacy.sanitize.migrateFx3Prefs: true
Graphics
Adapter Description: NVIDIA GeForce GTX 560 Ti Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: 1024 Device ID: 0x1200 DirectWrite Enabled: false (6.2.9200.16571) Driver Date: 5-19-2014 Driver Version: 9.18.13.3788 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic Vendor ID: 0x10de WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 560 Ti Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0
JavaScript
Incremental GC: true
Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
NSPR Expected minimum version: 4.10.6 Version in use: 4.10.6
NSS Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC
NSSSMIME Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC
NSSSSL Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC
NSSUTIL Expected minimum version: 3.16 Version in use: 3.16
Since the update to 30.0 my firefox does not close correctly. One process is still there (and the parent.lock as well).
I tried so far:
-reinstall with all information deleted
- deactivate all Plugins and Extensions
- shut it down via the menu.
I usualy love this browser and i use it for years.
Any Help?
Thanks in advance Thomas
Chosen solution
Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar. Followed by;
Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences
Then Advanced > General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites and see if there is still a problem. Then restart.
Read this answer in context 👍 0All Replies (1)
Chosen Solution
Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar. Followed by;
Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences
Then Advanced > General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites and see if there is still a problem. Then restart.