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When I save a draft message, Thunderbird is only saving about 1/2 of the work to drafts. Any ideas why?

bkj4860
bkj4860
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I work periodically through the day, posting information to a New Message, preparing it to be sent. When I have to stop working on it, I have, in the past, saved that work to my Drafts Folder. When I am able to return to do more work, I open the Drafts Folder, select the Draft I wish to continue work on. Recently, every Draft I have come back to and selected Edit to open the Draft up and continue working on it has been missing the lower half of the work previously completed and Saved to Drafts. The work mostly involves Text and some hyper-links. The missing part is similar to that which remains, in nature. I have been unable to find a way to recover that now missing work. Anyone have any ideas on why Thunderbird would do this or how I can fix it? How about recovering my lost work?

I work periodically through the day, posting information to a New Message, preparing it to be sent. When I have to stop working on it, I have, in the past, saved that work to my Drafts Folder. When I am able to return to do more work, I open the Drafts Folder, select the Draft I wish to continue work on. Recently, every Draft I have come back to and selected Edit to open the Draft up and continue working on it has been missing the lower half of the work previously completed and Saved to Drafts. The work mostly involves Text and some hyper-links. The missing part is similar to that which remains, in nature. I have been unable to find a way to recover that now missing work. Anyone have any ideas on why Thunderbird would do this or how I can fix it? How about recovering my lost work?

All Replies (1)

iamjayakumars
iamjayakumars
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To diagnose problems with Thunderbird, try one of the following:

  • Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
  • Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX
If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.