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My adobe flash zeros out when ff stops

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  • 1 has this problem
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  • Last reply by FredMcD

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Whenever my ff30 stops (as in I leave it for a while and it's still running) or I shut it down, the volume in Win 7 resets Flash to zero.

I have the latest versions of both Flash and Firefox.

Whenever my ff30 stops (as in I leave it for a while and it's still running) or I shut it down, the volume in Win 7 resets Flash to zero. I have the latest versions of both Flash and Firefox.

All Replies (5)

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Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart.

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My hardware acceleration was already off.

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Does the problem continue in Safe mode?

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Yes it was.

I'm actually thinking I might have registry problems in Windows and this is symptomatic.

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Try running a registry scan.