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Any advice, Firefox keeps crashing, even after running it in safe mode, re-installing, and resetting it.

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

Irritated2005
Irritated2005
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Firefox have been constantly crashing for the past month or so. I have already followed all the advice. I ran the sessions in safe mode and it did not crash, so it is not my add-ons. I have re-installed Firefox and also reset all the setting. Nothing helps. Firefox is my favorite browser, but if this is not fixed I will have to move to another browser.

bp-645643f5-a920-41fd-98bf-a7fba2140709 09/07/2014 12:11 bp-88cb6bce-4968-4d1f-900a-5ef392140709 09/07/2014 12:02 bp-23c9f4a9-2db8-4015-9d9d-a122e2140709 09/07/2014 11:59 bp-24de8a44-8f3d-4137-af4b-a2ca62140709 09/07/2014 11:59 bp-c802e36f-7b10-4539-987e-477122140709 09/07/2014 11:32

Firefox have been constantly crashing for the past month or so. I have already followed all the advice. I ran the sessions in safe mode and it did not crash, so it is not my add-ons. I have re-installed Firefox and also reset all the setting. Nothing helps. Firefox is my favorite browser, but if this is not fixed I will have to move to another browser. bp-645643f5-a920-41fd-98bf-a7fba2140709 09/07/2014 12:11 bp-88cb6bce-4968-4d1f-900a-5ef392140709 09/07/2014 12:02 bp-23c9f4a9-2db8-4015-9d9d-a122e2140709 09/07/2014 11:59 bp-24de8a44-8f3d-4137-af4b-a2ca62140709 09/07/2014 11:59 bp-c802e36f-7b10-4539-987e-477122140709 09/07/2014 11:32

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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That looks like a problem with your BitDefender AV software (BdProvider.dl, avcuf32.dll)

You can try to disable BD extensions or check advanced settings for Firefox in BD. You can also try to contact BD for support.

Quote: I ran the sessions in safe mode and it did not crash, so it is not my add-ons.

If Firefox didn't crash in Safe Mode then it is likely caused by an extension.

FredMcD
FredMcD
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In Safe Mode, all add-ons and some user settings are disabled. This helps all of us to find what the issue is.