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Firefox can't connect to internet but other browsers can?

  • 1 reply
  • 7 have this problem
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  • Last reply by cor-el

YLime
YLime
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Firefox recently updated to the newest version and now I can't access any websites. I read that you have to disable firewalls/proxies so I did just that, but Norton Firewall is still running and I can't access it ever since Firefox updated. Could Norton be connected to firefox and somehow be blocking it at the same time? What could I do to resolve this problem and be able to access Firefox again? I've already tried uninstalling and reinstalling it to no avail.

Firefox recently updated to the newest version and now I can't access any websites. I read that you have to disable firewalls/proxies so I did just that, but Norton Firewall is still running and I can't access it ever since Firefox updated. Could Norton be connected to firefox and somehow be blocking it at the same time? What could I do to resolve this problem and be able to access Firefox again? I've already tried uninstalling and reinstalling it to no avail.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.

See:

You can try to contact Norton for support.