Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

why can't I change the addresses of friends by changing them in my address book?

  • 1 reply
  • 1 has this problem
  • 18 views
  • Last reply by cor-el

HarrieCaldwell
HarrieCaldwell
more options

In my address book, I changed a friend's E-mail address, but the old address remains in the drop down box where I select the person I am E-mailing. Why doesn't the list when I select 'to" come from my address book?

In my address book, I changed a friend's E-mail address, but the old address remains in the drop down box where I select the person I am E-mailing. Why doesn't the list when I select 'to" come from my address book?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Is this about Thunderbird or about an internet based email service?

For Firefox you can use these steps to remove saved (form) data from a drop-down list:

  1. click the (empty) input field on the web page to open the drop-down list
  2. highlight an entry in the drop-down list with the mouse or cursor Down key
    do not click the mouse or press the Enter key
  3. press the Delete key (on Mac: Shift+Delete) to delete the highlighted entry