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cannot attache files with gmail in mozilla browser

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by critty

hrishikesh.trivedi
hrishikesh.trivedi
more options

{ 

 "application": {
   "name": "Firefox",
   "version": "31.0",
   "userAgent": "Mozilla/5.0 (Windows NT 6.3; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0",
   "supportURL": "https://support.mozilla.org/1/firefox/31.0/WINNT/en-US/"
 },
 "crashes": {
   "submitted": [
     {
       "id": "bp-cdf4d00a-217e-4ba4-9fa6-b7f4f2140805",
       "date": 1407248753510,
       "pending": false
     }
   ],
   "pending": 0
 },
 "modifiedPreferences": {
   "browser.cache.disk.capacity": 358400,
   "browser.cache.disk.smart_size.first_run": false,
   "browser.cache.frecency_experiment": 2,
   "browser.cache.disk.smart_size.use_old_max": false,
   "browser.cache.disk.smart_size_cached_value": 358400,
   "browser.places.smartBookmarksVersion": 7,
   "browser.sessionstore.upgradeBackup.latestBuildID": "20140716183446",
   "browser.startup.homepage_override.mstone": "31.0",
   "browser.startup.homepage_override.buildID": "20140716183446",
   "dom.mozApps.used": true,
   "extensions.lastAppVersion": "31.0",
   "gfx.direct3d.last_used_feature_level_idx": 0,
   "network.http.spdy.enabled": false,
   "network.cookie.prefsMigrated": true,
   "places.history.expiration.transient_current_max_pages": 104858,
   "plugin.importedState": true,
   "plugin.disable_full_page_plugin_for_types": "application/pdf",
   "plugin.state.flash": 1,
   "privacy.sanitize.migrateFx3Prefs": true
 },
 "graphics": {
   "numTotalWindows": 3,
   "numAcceleratedWindows": 3,
   "windowLayerManagerType": "Direct3D 10",
   "windowLayerManagerRemote": false,
   "adapterDescription": "Intel(R) HD Graphics 4600",
   "adapterVendorID": "0x8086",
   "adapterDeviceID": "0x0412",
   "adapterRAM": "Unknown",
   "adapterDrivers": "igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32",
   "driverVersion": "10.18.10.3262",
   "driverDate": "7-31-2013",
   "adapterDescription2": "",
   "adapterVendorID2": "",
   "adapterDeviceID2": "",
   "adapterRAM2": "",
   "adapterDrivers2": "",
   "driverVersion2": "",
   "driverDate2": "",
   "isGPU2Active": false,
   "direct2DEnabled": true,
   "directWriteEnabled": true,
   "directWriteVersion": "6.3.9600.17111",
   "webglRenderer": "Google Inc. -- ANGLE (Intel(R) HD Graphics 4600 Direct3D9Ex vs_3_0 ps_3_0)",
   "info": {
     "AzureCanvasBackend": "direct2d",
     "AzureSkiaAccelerated": 0,
     "AzureFallbackCanvasBackend": "cairo",
     "AzureContentBackend": "direct2d"
   }
 },
 "javaScript": {
   "incrementalGCEnabled": true
 },
 "accessibility": {
   "isActive": false,
   "forceDisabled": 0
 },
 "libraryVersions": {
   "NSPR": {
     "minVersion": "4.10.6",
     "version": "4.10.6"
   },
   "NSS": {
     "minVersion": "3.16.2 Basic ECC",
     "version": "3.16.2 Basic ECC"
   },
   "NSSUTIL": {
     "minVersion": "3.16.2",
     "version": "3.16.2"
   },
   "NSSSSL": {
     "minVersion": "3.16.2 Basic ECC",
     "version": "3.16.2 Basic ECC"
   },
   "NSSSMIME": {
     "minVersion": "3.16.2 Basic ECC",
     "version": "3.16.2 Basic ECC"
   }
 },
 "userJS": {
   "exists": false
 },
 "extensions": [
   {
     "name": "Adobe Acrobat - Create PDF",
     "version": "2.0",
     "isActive": true,
     "id": "web2pdfextension@web2pdf.adobedotcom"
   },
   {
     "name": "Norton Vulnerability Protection",
     "version": "12.2.0.5 - 1",
     "isActive": true,
     "id": "{BBDA0591-3099-440a-AA10-41764D9DB4DB}"
   },
   {
     "name": "Norton Toolbar",
     "version": "2014.7.5.2",
     "isActive": false,
     "id": "{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}"
   }
 ],
 "experiments": []

}

{ "application": { "name": "Firefox", "version": "31.0", "userAgent": "Mozilla/5.0 (Windows NT 6.3; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0", "supportURL": "https://support.mozilla.org/1/firefox/31.0/WINNT/en-US/" }, "crashes": { "submitted": [ { "id": "bp-cdf4d00a-217e-4ba4-9fa6-b7f4f2140805", "date": 1407248753510, "pending": false } ], "pending": 0 }, "modifiedPreferences": { "browser.cache.disk.capacity": 358400, "browser.cache.disk.smart_size.first_run": false, "browser.cache.frecency_experiment": 2, "browser.cache.disk.smart_size.use_old_max": false, "browser.cache.disk.smart_size_cached_value": 358400, "browser.places.smartBookmarksVersion": 7, "browser.sessionstore.upgradeBackup.latestBuildID": "20140716183446", "browser.startup.homepage_override.mstone": "31.0", "browser.startup.homepage_override.buildID": "20140716183446", "dom.mozApps.used": true, "extensions.lastAppVersion": "31.0", "gfx.direct3d.last_used_feature_level_idx": 0, "network.http.spdy.enabled": false, "network.cookie.prefsMigrated": true, "places.history.expiration.transient_current_max_pages": 104858, "plugin.importedState": true, "plugin.disable_full_page_plugin_for_types": "application/pdf", "plugin.state.flash": 1, "privacy.sanitize.migrateFx3Prefs": true }, "graphics": { "numTotalWindows": 3, "numAcceleratedWindows": 3, "windowLayerManagerType": "Direct3D 10", "windowLayerManagerRemote": false, "adapterDescription": "Intel(R) HD Graphics 4600", "adapterVendorID": "0x8086", "adapterDeviceID": "0x0412", "adapterRAM": "Unknown", "adapterDrivers": "igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32", "driverVersion": "10.18.10.3262", "driverDate": "7-31-2013", "adapterDescription2": "", "adapterVendorID2": "", "adapterDeviceID2": "", "adapterRAM2": "", "adapterDrivers2": "", "driverVersion2": "", "driverDate2": "", "isGPU2Active": false, "direct2DEnabled": true, "directWriteEnabled": true, "directWriteVersion": "6.3.9600.17111", "webglRenderer": "Google Inc. -- ANGLE (Intel(R) HD Graphics 4600 Direct3D9Ex vs_3_0 ps_3_0)", "info": { "AzureCanvasBackend": "direct2d", "AzureSkiaAccelerated": 0, "AzureFallbackCanvasBackend": "cairo", "AzureContentBackend": "direct2d" } }, "javaScript": { "incrementalGCEnabled": true }, "accessibility": { "isActive": false, "forceDisabled": 0 }, "libraryVersions": { "NSPR": { "minVersion": "4.10.6", "version": "4.10.6" }, "NSS": { "minVersion": "3.16.2 Basic ECC", "version": "3.16.2 Basic ECC" }, "NSSUTIL": { "minVersion": "3.16.2", "version": "3.16.2" }, "NSSSSL": { "minVersion": "3.16.2 Basic ECC", "version": "3.16.2 Basic ECC" }, "NSSSMIME": { "minVersion": "3.16.2 Basic ECC", "version": "3.16.2 Basic ECC" } }, "userJS": { "exists": false }, "extensions": [ { "name": "Adobe Acrobat - Create PDF", "version": "2.0", "isActive": true, "id": "web2pdfextension@web2pdf.adobedotcom" }, { "name": "Norton Vulnerability Protection", "version": "12.2.0.5 - 1", "isActive": true, "id": "{BBDA0591-3099-440a-AA10-41764D9DB4DB}" }, { "name": "Norton Toolbar", "version": "2014.7.5.2", "isActive": false, "id": "{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}" } ], "experiments": [] }

All Replies (1)

critty
critty
more options

Try allowing pop up windows

Open Menu Options Content (on the top) Click Exceptions... Type mail.google.com in address of website area Click Allow

Try to open attachment window now. Restart FireFox and try adding attachment again.