Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I eliminate the Gandi.net pop up to access my email accounts, I can't get them.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Matt

more options

This morning I used Thunderbird with not problem. This afternoon I launch Thunderbird, it comes up but has a pop=up window trying to force me to create an email account with Gandi.net which I don't need, want and will pay for. How do I eliminate the Gandi (I am in the USA) window and get to me normal email accounts. If I click on continue with my normal email accounts it just circles back to the create new account window. Currently I cannot access my email.

This morning I used Thunderbird with not problem. This afternoon I launch Thunderbird, it comes up but has a pop=up window trying to force me to create an email account with Gandi.net which I don't need, want and will pay for. How do I eliminate the Gandi (I am in the USA) window and get to me normal email accounts. If I click on continue with my normal email accounts it just circles back to the create new account window. Currently I cannot access my email.

All Replies (1)