Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have just edited the default profile and no longer see the IMAOP folders even though they are in the profile. How do I access these

  • 1 reply
  • 1 has this problem
  • 14 views
  • Last reply by christ1

Nigel.Hobden
Nigel.Hobden
more options

Hi

I add to change the e-mail settings for an account (server name changed) and mail is still flowing to and from the account. But all the mail in the IMAP folder is no longer showing in Thunderbird just mail that has come in and out since the change. How do I restore access to the IMAP folder, the account still uses IMAP.

Nigel

Hi I add to change the e-mail settings for an account (server name changed) and mail is still flowing to and from the account. But all the mail in the IMAP folder is no longer showing in Thunderbird just mail that has come in and out since the change. How do I restore access to the IMAP folder, the account still uses IMAP. Nigel

Chosen solution

With IMAP all mail is managed on the server. You therefore must not change the server of an existing account. Restore the original server setting. Then create a new IMAP account for the new server.

Read this answer in context 👍 0

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Chosen Solution

With IMAP all mail is managed on the server. You therefore must not change the server of an existing account. Restore the original server setting. Then create a new IMAP account for the new server.