Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Since version 31 Juniper's J-Web interface no longer works in Firefox

  • 1 reply
  • 9 have this problem
  • 5 views
  • Last reply by dkscranner

dkscranner
dkscranner
more options

Ubuntu 12.04 64-bit.

J-Web login screen displayed (example: http://jamesnt.files.wordpress.com/2012/07/image7.png ). After login, UI should appear (example: http://www.juniper.net/techpubs/images/s039706.gif ) but instead Firefox shows a completely blank white page.

A similar machine without upgraded Firefox works fine. The page is working in Chromium.

Resizing the Firefox window shows some elements compressed into the top left corner (similar to attached image here: https://support.mozilla.org/en-US/questions/1019096 ).

Changing page style to "No Style" shows the basic elements.

I've tried in safe mode and the result is the same.

Can anyone help? Thanks.

Ubuntu 12.04 64-bit. J-Web login screen displayed (example: http://jamesnt.files.wordpress.com/2012/07/image7.png ). After login, UI should appear (example: http://www.juniper.net/techpubs/images/s039706.gif ) but instead Firefox shows a completely blank white page. A similar machine without upgraded Firefox works fine. The page is working in Chromium. Resizing the Firefox window shows some elements compressed into the top left corner (similar to attached image here: https://support.mozilla.org/en-US/questions/1019096 ). Changing page style to "No Style" shows the basic elements. I've tried in safe mode and the result is the same. Can anyone help? Thanks.

Modified by dkscranner

All Replies (1)

dkscranner
dkscranner Question owner
more options

This issue still exists in version "33.0".