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In FF33, still have the black screen when opening FF inside Kaspersky's "safe money" feature. How to fix?

  • 2 replies
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  • Last reply by VBro

VBro
VBro
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Already fixed FF33 black screen issue in regular browsing by unchecking "use hardware acceleration" in options using safe mode, but issue still exists when using Kaspersky's sandboxing feature, "safe money." (It opens FF in private window (at least, I'm guessing that's how they do it).) Any suggestions on how to still use this feature?

Already fixed FF33 black screen issue in regular browsing by unchecking "use hardware acceleration" in options using safe mode, but issue still exists when using Kaspersky's sandboxing feature, "safe money." (It opens FF in private window (at least, I'm guessing that's how they do it).) Any suggestions on how to still use this feature?

Chosen solution

hello VBro, please update your intel graphics driver through this link (then it also should be possible to turn on hardware acceleration again): https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764

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philipp
philipp
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Chosen Solution

hello VBro, please update your intel graphics driver through this link (then it also should be possible to turn on hardware acceleration again): https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764

VBro
VBro Question owner
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Thanks! That did the trick.