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How to fill out the clipboard under "about:support" when enter button does not work in address bar? Thearrow button does not work either?

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

Landman53
Landman53
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My enter btton does not work in the address bar or search engine. I have done the restart in safe mode...deleted and reinstalled firefox...done the malware/adware checks...still no improvement.

I was asked to do the "about:support" then click enter for the clipboard to paste the system notes into. That is not an option however because the orginal problem is the enter button not working. Ideas?

My enter btton does not work in the address bar or search engine. I have done the restart in safe mode...deleted and reinstalled firefox...done the malware/adware checks...still no improvement. I was asked to do the "about:support" then click enter for the clipboard to paste the system notes into. That is not an option however because the orginal problem is the enter button not working. Ideas?

All Replies (2)

CoryMH
CoryMH
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Hello,

When you type in a different web address on your address bar, the icon on the far right of the address bar should change to an arrow - if you click on that arrow it will have the same effect as pressing the enter button.

Modified by CoryMH

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.