Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Version 33 fails with some web pages.

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by dllobach

more options

With version 33 I cannot use some web pages (version 30 still works fine.)

Some examples: Cannot order a pizza from Dominos. Cannot use finance.yahoo.com echarts. Cannot submit art to deviantart.com.

I prefer private mode. It fails. I've tried restarting with add-ons dissabled, still fails. Tried clearing cache, cookies and history to no avail.

Failure is with:

 Mozilla Firefox for Linux Mint - 1.0
 Mozilla Firefox for Linux Ubuntu -1.0, release 33

Success with Mozilla Firefox for Linux Ubuntu - 1.0, release 30.

With version 33 I cannot use some web pages (version 30 still works fine.) Some examples: Cannot order a pizza from Dominos. Cannot use finance.yahoo.com echarts. Cannot submit art to deviantart.com. I prefer private mode. It fails. I've tried restarting with add-ons dissabled, still fails. Tried clearing cache, cookies and history to no avail. Failure is with: Mozilla Firefox for Linux Mint - 1.0 Mozilla Firefox for Linux Ubuntu -1.0, release 33 Success with Mozilla Firefox for Linux Ubuntu - 1.0, release 30.

Chosen solution

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

There might be extensions and plugins installed by default in a new profile, so check "Firefox/Tools > Add-ons > Extensions & Plugins" in case there are still problems.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

There might be extensions and plugins installed by default in a new profile, so check "Firefox/Tools > Add-ons > Extensions & Plugins" in case there are still problems.

more options

That seems to have done it. Thanks much.