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Have just accidentally emptied my inbox. Help!

  • 3 replies
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  • Last reply by duggabe

DUMDUM53
DUMDUM53
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Was doing my usual shift-delete from my inbox, when i accidentally hit the end button at the same time as hitting the delete button. Can I retrieve my messages?

Was doing my usual shift-delete from my inbox, when i accidentally hit the end button at the same time as hitting the delete button. Can I retrieve my messages?

Chosen solution

A Shift+Del bypasses the Trash. There is no undo! See https://support.mozilla.org/en-US/kb/keyboard-shortcuts#w_message-functions

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All Replies (3)

duggabe
duggabe
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At this point do you have an inbox folder? Are your messages in the Trash folder? Are you using IMAP or POP?

If your mail server has a browser interface (web mail access such as mail.google.com), do the messages show up there?

DUMDUM53
DUMDUM53 Question owner
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Hi duggabe, yes l have an inbox with messages visible since the delete. Messages not in Trash(first place l looked) or if they are l can't see them. Using IMAP, my mail server uses outlook.com and the messages don't appear there either.

duggabe
duggabe
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Chosen Solution

A Shift+Del bypasses the Trash. There is no undo! See https://support.mozilla.org/en-US/kb/keyboard-shortcuts#w_message-functions