Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

the new firefox 33.1 and 34 are not compatible with my school Blackboard account

more options

I have used Firefox since it was first introduced. I prefer it to MS Explorer. However the new Firefox, 33.1 and 34 are not compatible with my school Blackboard account, so I had to delete Firefox and use Explorer. I would prefer to use Firefox. Is an earlier version (Prior to 33.1) still available?

I have used Firefox since it was first introduced. I prefer it to MS Explorer. However the new Firefox, 33.1 and 34 are not compatible with my school Blackboard account, so I had to delete Firefox and use Explorer. I would prefer to use Firefox. Is an earlier version (Prior to 33.1) still available?

All Replies (2)

more options

You can have more than one web browser if you want.

When Firefox tried to access the web site, what exactly happens?

What is the web link? NO Personal information, please.

more options

It's been a few years since we have had many questions about Blackboard compatibility with Firefox, but overall the problems in that past had to do with either Blackboard not updating in a timely manner [which I don't think is the case any longer] OR the school wasn't running the latest version of Blackboard software [which considering the current state of many government budgets, may be the case now.]. It appears that - http://www.blackboard.com/ - is a new or greatly modified website, as the bookmarks I have saved for reference pages on their website come as 404, so I can't find the information I have used in the past.


My advice is to install Firefox Portable ESR to your hard drive for use at that Blackboard website and continue to use Firefox 34 for other purposes. The "portable" version will instal and use a Profile that is totally separate from your regular Firefox installation - so you can have two separate Firefox versions installed without any problems.

http://portableapps.com/apps/internet/firefox-portable-esr ESR stands for Extended Support Release.