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Facebook opens only in safe mode on all my devices connected to Firefox

  • 3 replies
  • 2 have this problem
  • 12 views
  • Last reply by FredMcD

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I can get on the internet, yahoo page opens as always, but since about 12pm today, Facebook after 'spinning' for long time , only opens in safe mode. I tried to access Facebook on my tablet thru wifi...same thing happens.....also uploading screenshot or photos is taking long long time or not happening at all

I can get on the internet, yahoo page opens as always, but since about 12pm today, Facebook after 'spinning' for long time , only opens in safe mode. I tried to access Facebook on my tablet thru wifi...same thing happens.....also uploading screenshot or photos is taking long long time or not happening at all

Chosen solution

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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All Replies (3)

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Chosen Solution

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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Awesome!!! Thank you!

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Good Luck.