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All of our gmails have completely disappeared - help!

  • 2 replies
  • 1 has this problem
  • 21 views
  • Last reply by user1068417

bfields
bfields
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our business account, lindamcdonald@gmail.com, has lost all of our gmails. We emptied our spam and trash folders due to 50,000 plus "Amazon" spam mail we have been constantly getting. We were missing all gmails in InBox, Sent Mail and ALL mail folders. Restarted computer and EVERY gmail disappeared. Help!

our business account, lindamcdonald@gmail.com, has lost all of our gmails. We emptied our spam and trash folders due to 50,000 plus "Amazon" spam mail we have been constantly getting. We were missing all gmails in InBox, Sent Mail and ALL mail folders. Restarted computer and EVERY gmail disappeared. Help!

All Replies (2)

user1068417
user1068417
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Gmail is owned and operated by Google Inc. Unless you are using the Thunderbird e-mail program, Mozilla Firefox is most likely not the cause of the problem.

Here's a link to Gmail forums from Google: https://productforums.google.com/forum/#!forum/gmail

user1068417
user1068417
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More specific to your problem, here's a help article for missing e-mails: https://support.google.com/mail/troubleshooter/4530113?hl=en&ref_topic=3394915