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drop down menus have stopped working, still work in other browsers

  • 6 replies
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

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Application Basics


Name: Firefox Version: 34.0.5 User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:34.0) Gecko/20100101 Firefox/34.0 Multiprocess Windows: 0/1

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: Theme Font & Size Changer Version: 34.2 Enabled: true ID: {f69e22c7-bc50-414a-9269-0f5c344cd94c}

Graphics


Device ID: 0x6810 GPU Accelerated Windows: 1/1 OpenGL (OMTC) Vendor ID: 0x1002 WebGL Renderer: ATI Technologies Inc. -- AMD Radeon R9 M290X OpenGL Engine windowLayerManagerRemote: true AzureCanvasBackend: quartz AzureContentBackend: quartz AzureFallbackCanvasBackend: none AzureSkiaAccelerated: 0

Important Modified Preferences


browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.frecency_experiment: 2 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20141126041045 browser.startup.homepage: http://www.cbc.ca/news browser.startup.homepage_override.buildID: 20141126041045 browser.startup.homepage_override.mstone: 34.0.5 dom.mozApps.used: true extensions.lastAppVersion: 34.0.5 gfx.blacklist.direct2d: 3 gfx.blacklist.layers.direct3d9: 3 media.gmp-gmpopenh264.lastUpdate: 1420312312 media.gmp-gmpopenh264.version: 1.1 media.gmp-manager.lastCheck: 1421355657 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1421326581 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1420314648

Important Locked Preferences


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.7 Version in use: 4.10.7

NSS Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSSMIME Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSSSL Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSUTIL Expected minimum version: 3.17.2 Version in use: 3.17.2

Experimental Features


Application Basics ------------------ Name: Firefox Version: 34.0.5 User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:34.0) Gecko/20100101 Firefox/34.0 Multiprocess Windows: 0/1 Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Name: Theme Font & Size Changer Version: 34.2 Enabled: true ID: {f69e22c7-bc50-414a-9269-0f5c344cd94c} Graphics -------- Device ID: 0x6810 GPU Accelerated Windows: 1/1 OpenGL (OMTC) Vendor ID: 0x1002 WebGL Renderer: ATI Technologies Inc. -- AMD Radeon R9 M290X OpenGL Engine windowLayerManagerRemote: true AzureCanvasBackend: quartz AzureContentBackend: quartz AzureFallbackCanvasBackend: none AzureSkiaAccelerated: 0 Important Modified Preferences ------------------------------ browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.frecency_experiment: 2 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20141126041045 browser.startup.homepage: http://www.cbc.ca/news browser.startup.homepage_override.buildID: 20141126041045 browser.startup.homepage_override.mstone: 34.0.5 dom.mozApps.used: true extensions.lastAppVersion: 34.0.5 gfx.blacklist.direct2d: 3 gfx.blacklist.layers.direct3d9: 3 media.gmp-gmpopenh264.lastUpdate: 1420312312 media.gmp-gmpopenh264.version: 1.1 media.gmp-manager.lastCheck: 1421355657 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1421326581 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1420314648 Important Locked Preferences ---------------------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.7 Version in use: 4.10.7 NSS Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC NSSSMIME Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC NSSSSL Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC NSSUTIL Expected minimum version: 3.17.2 Version in use: 3.17.2 Experimental Features ---------------------

All Replies (6)

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Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

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thanks for the suggestion, but changing the hardware acceleration setting made no difference

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I had the same problem. And when I uppdated my Nvidia driver to the latest (in my case from 2014-12-13) it just cleared. Don't ask me to explain why.

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Thanks for the suggestion - I'm running a Mac and, so far as I know, don't have an Nvidia driver, or, if I do, I have no idea where it is.

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It's my graphic-card. bet a Mac also has one. It's about updating your drivers.

Modified by Gnospen

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Every now and then, you should check ALL programs, drivers, and every- thing else for updates. Your computers system details may have that information. Go to the web site for the graphics card, and check for updates.