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Firfox update message

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by FredMcD

skipa
skipa
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I keep getting a message that says "Firfox is out of date. Please update". What is Firfox? Is it trying to tell me Firefox is out of date? Because I think it is up to date. (35.0.1). If this were Mozilla sending the message, I would think you would know how to spell "Firefox", so I assume this is some type of virus trying to get into my computer. What do you know about this? I keep clearing out the message. Do you know how to get rid of it? I have a screen capture of the message if you want to see it.

Skip

I keep getting a message that says "Firfox is out of date. Please update". What is Firfox? Is it trying to tell me Firefox is out of date? Because I think it is up to date. (35.0.1). If this were Mozilla sending the message, I would think you would know how to spell "Firefox", so I assume this is some type of virus trying to get into my computer. What do you know about this? I keep clearing out the message. Do you know how to get rid of it? I have a screen capture of the message if you want to see it. Skip

All Replies (2)

Scribe
Scribe
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Hi, you are right to be suspicious - Mozilla does know how to spell Firefox! Don't click on it!

It sounds as if malware has got in, possibly bundled with something you downloaded. Please read, then run the malware removal programs near the bottom of this article, and hopefully one or all of them will clear it.

To check for official updates open the 3-bar menu > Help (question mark at bottom) > About Firefox.

Hope that will help.

FredMcD
FredMcD
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. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Any time you want or need to check for upgrades, go to the web site of the True Owner of the program in question. For example, to check out Firefox, go to Mozilla.org. {web link}

You can also report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}