Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot sync . Always tells me my email or password is no good

  • 1 reply
  • 5 have this problem
  • 1 view
  • Last reply by guigs

Francinewoodfine41
Francinewoodfine41
more options

Always tells me my email or password is incorrect

Always tells me my email or password is incorrect

All Replies (1)

guigs
guigs
more options

Franciewoodfine41, Thank you for your question. I understand that the email and password are not working. First disconnect the account from the device and try to login from accounts.firefox.com.

If this still gives you an error, please reset your password and reconnect the devices.