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after updating to firefox version 36, an error shows up when i try to start it, says my profile cannot be loaded.

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  • Last reply by guigs

ashraful55
ashraful55
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everything was ok before the update, after the update i restarted firefox and it says its running processes and i have to close it to start it again. i click on close but then an error message pops up saying my profile could not be loaded. i tried fixing it myself i opened run and typed firefox.exe -p to create a new profile, after i made a new profile i started firefox and it opened without problems i used sync to get all my data back. but after 2minutes any page i open just kept loading. so i closed firefox and tried to start it again and boom... the same error message again. now im using a previous version of firefox which works just fine.. so how do i fix this?

everything was ok before the update, after the update i restarted firefox and it says its running processes and i have to close it to start it again. i click on close but then an error message pops up saying my profile could not be loaded. i tried fixing it myself i opened run and typed firefox.exe -p to create a new profile, after i made a new profile i started firefox and it opened without problems i used sync to get all my data back. but after 2minutes any page i open just kept loading. so i closed firefox and tried to start it again and boom... the same error message again. now im using a previous version of firefox which works just fine.. so how do i fix this?

All Replies (1)

guigs
guigs
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It sounds like there is something in the profile that synced to the new one. Does this also happen when you create a new profile and restore the information manually?