Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

since you made changes a couple of days ago, yahoo isn't displaying right. It still displays correctly when I use Chrome. How can I get it fixed?

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

modocmama
modocmama
more options

When I log out of yahoo mail from firefox, the only thing I see are the items on the left hand side, when I use Chrome, I see the full yahoo screen, like normal. What is the problem?

Carmen

When I log out of yahoo mail from firefox, the only thing I see are the items on the left hand side, when I use Chrome, I see the full yahoo screen, like normal. What is the problem? Carmen

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window