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A certain website doesn't work properly in Firefox anymore.

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

David_Kaiser
David_Kaiser
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I used to use a website www.padmapper.com After a recent update to Firefox (I think 3 or 4 updates ago) I suddenly couldn't use the website properly anymore. It would load but some of the options of for instance choosing a price-range wasn't working. Instead of a display of numbers I got a display stating NaN. I tried accessing the website using Internet Explorer and the website appeared to be working fine using that browser. I am using the latest version of Firefox (36.0.4)

I used to use a website www.padmapper.com After a recent update to Firefox (I think 3 or 4 updates ago) I suddenly couldn't use the website properly anymore. It would load but some of the options of for instance choosing a price-range wasn't working. Instead of a display of numbers I got a display stating NaN. I tried accessing the website using Internet Explorer and the website appeared to be working fine using that browser. I am using the latest version of Firefox (36.0.4)

All Replies (1)

FredMcD
FredMcD
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I checked the site out. Had no problem.

Make sure Java and Flash are enabled and up-to-date.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.