Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't access the Thunderbird Profile Manager in Windows 7

  • 2 replies
  • 16 have this problem
  • 10 views
  • Last reply by Javajive7

greendoor3
greendoor3
more options

I followed the instructions in support.Mozilla to access the Thunderbird Profile Manager in Windows 7. But, I can't access the Thunderbird Profile Manager. I tried various ways to search for thunderbird.exe -P but Windows 7 won't cough up the Thunderbird Profile Manager - it just starts the Thunderbird program. Any suggestions?

I followed the instructions in support.Mozilla to access the Thunderbird Profile Manager in Windows 7. But, I can't access the Thunderbird Profile Manager. I tried various ways to search for thunderbird.exe -P but Windows 7 won't cough up the Thunderbird Profile Manager - it just starts the Thunderbird program. Any suggestions?

Chosen solution

Press the Windows key (between Ctrl and Alt) and R, and type this into the box:

thunderbird.exe -p

then click OK.

Read this answer in context 👍 4

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

Press the Windows key (between Ctrl and Alt) and R, and type this into the box:

thunderbird.exe -p

then click OK.

Javajive7
Javajive7
more options

This was similar to the other directions I got from this forum earlier, which involved typing something longer but similar in the box I got from Run. Neither one of those works. Nothing happens at all. I have Windows 7 Pro, which is new to me, and which I hate so far. I don't know where it stores mail files from Mozilla, but many of those kinds of files are under Local Settings, which is a locked folder, so I am denied access. This could be why I get nothing when following these instructions -- or could it? I don't really know where Thunderbird puts mail files. I used to use Netscape7.2 mail which worked fine in Win X Pro. Most things did, but there was no support for it, and my computer shut down after an electrical outage, and wouldn't boot up, so I had it rebuilt with new hardware and Win7. Had I known about this MS paranoia I Win 7, I wouldn't have agreed to it.