Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes when I open my fifth (or more) tab

  • 2 replies
  • 10 have this problem
  • 2 views
  • Last reply by cuicksilver

more options

I routinely keep about 3-4 tabs open and when I click to open a new tab with a specific page, whether it's a link from a Google search, Pandora, or a link to another site, Firefox keeps crashing (though Google seems to open fine every time). I have version 37.0.2.

Recent crash report: https://crash-stats.mozilla.com/report/index/9e1774db-98f1-432b-b06e-ad68c2150421

I routinely keep about 3-4 tabs open and when I click to open a new tab with a specific page, whether it's a link from a Google search, Pandora, or a link to another site, Firefox keeps crashing (though Google seems to open fine every time). I have version 37.0.2. Recent crash report: https://crash-stats.mozilla.com/report/index/9e1774db-98f1-432b-b06e-ad68c2150421

Modified by cuicksilver

Chosen solution

Thank you user293. I tried various suggestions on there and none seemed to work although deleting my cache and cookies helped temporarily. Then I realized I hadn't turned my computer off in days, I powered it down for the night and everything seems to be working fine now (I feel like a perfect idiot, trust me). Thanks again.

Read this answer in context 👍 0

All Replies (2)

more options

The crash report you posted is a crash in adobe flash player. Try the steps outlined at http://kb.mozillazine.org/Flash#Troubleshooting

more options

Chosen Solution

Thank you user293. I tried various suggestions on there and none seemed to work although deleting my cache and cookies helped temporarily. Then I realized I hadn't turned my computer off in days, I powered it down for the night and everything seems to be working fine now (I feel like a perfect idiot, trust me). Thanks again.