Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

On facebook I can not look at my freinds with the name of Tracey I can useing my phone app I can with Chrome etc but not using firfox on my PC tower

more options

On facebook I can not look at my friends with the name of Tracey I can using my phone app I can with Chrome etc but not using Firefox on my PC tower

On facebook I can not look at my friends with the name of Tracey I can using my phone app I can with Chrome etc but not using Firefox on my PC tower

Chosen solution

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

Read this answer in context 👍 1

All Replies (5)

more options

Chosen Solution

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

smithy196426 said

On facebook I can not look at my friends with the name of Tracey I can using my phone app I can with Chrome etc but not using Firefox on my PC tower

Hello,

(In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?) --No uses in taken a screen shot As it dose not load the page to any 1 with the name Tracey It just stay on the page you are on

more options

No uses in taken a screen shot As it dose not load the page to any 1 with the name Tracey It just stay on the page you are on

more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

Still dose not work i have tried all of that before